This Privacy Policy explains how DPS Payments Corp ("DPS Payments," "we," "us," or "our") collects, uses, and protects the information you provide when you visit our website at dpspayments.com, apply for our payment processing services, or interact with us in any way. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect information to provide our payment processing services, evaluate your eligibility for processing credits, and communicate with you about our offerings. We collect two types of information:
Information You Provide Directly:
- Full name, business name, and contact details (email address, phone number, mailing address)
- Business information including business type, monthly processing volume, and years in operation
- Application information submitted via our online forms at apply.dpspayments.com
- Payment and banking details required to set up merchant accounts
- Tax identification numbers and business registration documents
- Communications with our team via phone, email, or web forms
Information Collected Automatically:
- IP address, browser type, and operating system
- Pages visited, time spent on site, and referring URLs
- Device identifiers and location data (city/state level)
- Cookies and similar tracking technologies (see Section 5)
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery — To process your merchant application, set up POS equipment, and activate your payment processing account
- Eligibility Assessment — To determine whether your business qualifies for processing credits ($1,000–$3,000) and onboarding incentives
- Communications — To contact you about your application status, account updates, promotions, and support requests
- Compliance & Fraud Prevention — To verify your identity, comply with legal obligations, and detect fraudulent or suspicious activity
- Business Operations — To improve our website, analyze usage patterns, and optimize our marketing
- Legal Obligations — To comply with applicable federal and state laws, including PCI DSS requirements
Payment & Financial Data
As a payment processing company, we handle sensitive financial data. We take this responsibility seriously.
Bank account details and tax ID numbers collected during onboarding are used solely to establish your merchant account and are stored securely with access limited to authorized personnel only.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Payment Processing Partners — TSYS, Elavon, Clover, Dejavoo, and PAX to set up and manage your merchant account
- Card Networks — Visa, Mastercard, Discover, and American Express as required for transaction processing
- Service Providers — CRM platforms, email marketing tools, and analytics providers who operate under strict data processing agreements
- Legal Requirements — When required by law, court order, or government regulation
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
- With Your Consent — For any other purpose with your explicit consent
We never sell, rent, or trade your personal information to third-party marketers. Any sharing is limited to what is necessary to provide our services or comply with the law.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. We use:
- Essential Cookies — Required for the website to function correctly (cannot be disabled)
- Analytics Cookies — Google Analytics and similar tools to understand how visitors use our site
- Marketing Cookies — Used to deliver relevant advertisements and track campaign performance
- Functional Cookies — Remember your preferences and improve your experience on return visits
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, visit allaboutcookies.org.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, access-controlled storage systems for all sensitive business and financial data
- Regular security assessments and monitoring
- Employee training on data handling and privacy best practices
- Strict access controls — only authorized personnel can access your data
While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. If you believe your information has been compromised, please contact us immediately at (646) 825-4477.
Your Rights & Choices
Depending on where you live, you may have the following rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you
- Correction — Ask us to correct inaccurate or incomplete information
- Deletion — Request deletion of your personal data (subject to legal retention requirements)
- Opt-Out of Marketing — Unsubscribe from promotional emails at any time via the unsubscribe link, or by calling us
- Data Portability — Receive your data in a portable format where technically feasible
- Restriction — Request that we limit how we process your data in certain circumstances
California Residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to opt out of any sale (we do not sell your data), and the right to non-discrimination for exercising your rights.
To exercise any of these rights, contact us at (646) 825-4477 or visit dpspayments.com.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your merchant account
- Comply with legal, regulatory, and tax obligations (typically 5–7 years for financial records)
- Resolve disputes and enforce our agreements
When your data is no longer required, we securely delete or anonymize it in accordance with our internal data retention schedule.
Third-Party Links
Our website may contain links to third-party websites, including our processing partners (TSYS, Elavon, Clover). These sites operate independently and have their own privacy policies. We encourage you to review the privacy policy of any third-party site you visit. DPS Payments is not responsible for the privacy practices of third-party websites.
Children's Privacy
Our services are designed for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our website
- Where appropriate, notify you via email or a prominent notice on our homepage
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days.